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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated fashion essentials with efficiency and care. All orders are processed within 1-2 business days after payment confirmation. Our team ensures that every item, from footwear to accessories, is meticulously inspected and securely packaged to maintain quality during transit. Depending on your location, delivery times may vary, but we prioritize swift dispatch to get your order moving as quickly as possible.

Shipping Timeframe

Processing typically takes 1-2 business days, excluding weekends and holidays. Once dispatched, delivery times depend on your selected shipping method and destination. Domestic shipments generally arrive within 5-7 business days, while international deliveries may require 10-20 business days. Note that unforeseen circumstances like weather disruptions or customs clearance may occasionally extend these estimates.

Shipping Costs

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+ (up to $9,999)

No hidden fees—the final amount displayed at checkout reflects your total cost.

Shipping Regions

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Unfortunately, we cannot deliver to restricted zones or embargoed territories. During checkout, enter your address to confirm eligibility. For specific country inquiries, contact our support team at [email protected].

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress. For consolidated orders with multiple items, tracking updates may appear sequentially. If you encounter issues accessing your tracking details, our customer service team can assist you within 24 hours.

Delayed or Lost Shipments

While rare, delays can occur due to logistical challenges or customs inspections. If your package hasn’t arrived within 5 business days of the estimated delivery date, please check the tracking status first. For unresolved concerns, contact us at [email protected] with your order number. We’ll collaborate with carriers to locate your shipment or initiate a resolution process.

Customs & Import Duties

International orders may incur customs fees, taxes, or import duties determined by your local regulations. These charges are the customer’s responsibility and are not included in your order total. We recommend consulting your country’s customs office for applicable rates before purchasing. While we declare accurate package values to facilitate clearance, we cannot predict or reimburse these fees.
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Stylish Sneakers & Classic Loafers | Velocity Footwear Hub
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